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Telehealth and Compounded-Care Clinic Payments

Approved clinics can add customer-initiated payment-app checkout while keeping clinical, prescribing, pharmacy, and patient-safety decisions separate.

Restricted categories require prior written approval from Peer. Production access is subject to merchant, product, and jurisdiction review.

Payment approval is not clinical approval

Telehealth and card-not-present prescription programs can face specialist underwriting, reserves, certification requirements, and sudden processor review.

Peer Pay changes how a patient pays. It does not change who may prescribe, what may be dispensed, or whether a treatment is appropriate.

What changes with Peer Pay

Peer Pay is checkout software, not a payment processor or merchant account. The patient starts a payment from a supported app, a cryptographic proof verifies the transfer, and USDC settles to a self-custodial wallet controlled by the clinic. Peer does not hold the merchant's funds, so this flow has no processor balance, rolling reserve, or payout schedule.

That different settlement path does not change the underlying sale. The merchant still owns product eligibility, licensing, customer checks, fulfillment, refunds, taxes, disclosures, and every rule that applies in the places it serves.

How the payment works

Create the order. Use a hosted payment link, ecommerce integration, embedded checkout, or Scan to Pay at the counter.
The patient chooses a supported app. They review the recipient and amount, then approve the payment on their own device.
Wait for proof. Peer verifies the transfer before the order is marked paid. A screenshot is not payment confirmation.
Reconcile settlement. USDC reaches the wallet controlled by the clinic, and the dashboard keeps the payment tied to the order.

When the fit is strongest

You want a second payment rail that does not create a processor-held balance.
Your customers already use supported payment apps and can approve each purchase themselves.
You can receive USDC in a self-custodial wallet and reconcile it into your own operations.
You can keep payment status separate from intake, clinical review, prescription, dispensing, and fulfillment decisions.

Before you launch

Do not treat payment confirmation as authorization to prescribe or dispense.
Keep clinician licensing, patient identity, consent, advertising, prescribing, pharmacy, privacy, and adverse-event controls intact.
Telemedicine and online pharmacy are restricted and require prior written approval from Peer.

FAQ

Does Peer Pay determine whether a patient receives treatment?

No. Clinical eligibility, prescribing, dispensing, and fulfillment remain entirely with the licensed providers and pharmacy.

Can an unlicensed clinic use the payment flow?

No. Peer Pay is available only to approved, lawfully operating clinics with the required provider and pharmacy relationships.